Last updated: August 2025
These Terms of Service ("Terms") govern your use of the AI invoice processing services provided by WITHLUCA LTD ("Luca", "we", "us"). By using the Service, you agree to these Terms.
Company: WITHLUCA LTD, 34 Drake Road, Harrow, England, HA2 9EA
Contact: hello@withluca.ai
Luca provides AI-powered invoice processing, data extraction and management tools, including optional connections to third-party services (e.g., Gmail, Google Drive, Outlook/Microsoft 365, OneDrive) to fetch invoice-related content. The Service is provided "as is" and we do not guarantee uninterrupted or error-free operation.
Ownership. You retain all rights to your data.
Privacy Policy. We process personal data in accordance with our Privacy Policy at https://withluca.ai/privacy (incorporated by reference).
DPA. Where we process personal data on your behalf, the Data Processing Addendum at https://withluca.ai/dpa is incorporated by reference and forms part of these Terms.
Connected services. When you connect third-party services, we access only invoice-related items needed to provide the Service. You can disconnect integrations at any time in the dashboard.
Security. We implement industry-standard measures to protect your data, and we recommend you enable MFA and maintain strong internal controls.
You agree to:
Roles. For Customer Data, you are Controller and Luca is Processor. For our website, account, billing and marketing data, Luca is Controller.
Compliance. You are responsible for providing required notices and obtaining consents, and for having a lawful basis for processing. We will process Customer Data per your instructions and the DPA.
You will not submit unlawful content, special categories of personal data or children's data, engage in abusive or disruptive activities, or attempt to exceed usage limits. We may suspend the Service to prevent harm or address security risks.
We retain all rights in the Service and underlying technology. You retain all rights in your data. You grant us a limited licence to process your data solely to provide the Service.
To the maximum extent permitted by law, our aggregate liability arising out of or related to the Service will not exceed the amounts paid by you in the 12 months before the event giving rise to liability. We are not liable for indirect or consequential losses. Nothing excludes liability for fraud or death/personal injury caused by negligence.
Either party may terminate with 30 days' written notice. We may terminate or suspend immediately for material breach or security risk. Upon termination, you may export your data within 30 days; thereafter we will delete Customer Data per the DPA and Privacy Policy.
We may modify the Service or these Terms. Material changes will be notified (e.g., in-app or email). Your continued use after changes take effect constitutes acceptance.
These Terms are governed by English law, and the parties submit to the exclusive jurisdiction of the English courts.
By continuing to use Luca, you agree to the Terms, the Privacy Policy (https://withluca.ai/privacy) and, where applicable, the DPA (https://withluca.ai/dpa).