Last updated May 2025

Terms of Service

1. INTRODUCTION

These Terms of Service ("Terms") govern your use of WITHLUCA LTD's AI invoice processing services ("Service"). By using our Service, you agree to these Terms. WITHLUCA LTD is registered in the United Kingdom.

2. SERVICE DESCRIPTION

Our Service provides AI-powered invoice processing, data extraction, and management tools, including the ability to connect with third-party email and cloud storage providers (such as Gmail, Google Drive, Outlook, Microsoft, and OneDrive) for automated invoice fetching. The Service is provided "as is" and we make no guarantees about its continuous availability or error-free operation.

3. SUBSCRIPTION AND PAYMENT

  • Subscriptions are available on monthly or annual terms
  • All fees are payable in advance
  • Prices are exclusive of VAT and other applicable taxes
  • We reserve the right to change pricing with 30 days notice

4. DATA AND PRIVACY

  • You retain ownership of all data you submit to our Service
  • We process your data in accordance with UK data protection laws and applicable international data protection standards
  • We implement reasonable security measures to protect your data
  • We may use anonymized data for improving our Service
  • When connecting third-party services, we only access and process invoice-related attachment data. We do not store or process any other sensitive information from these sources
  • Our team members do not have access to your connected accounts or the ability to read sensitive information from these sources
  • You maintain full control over your connected accounts and can disconnect them at any time through the Luca dashboard
  • You can delete any invoices fetched from connected sources at any time through the Luca dashboard
  • We do not share, sell, or store any sensitive information from your connected third-party services
  • We only request the minimum necessary permissions required to fetch invoices from connected sources

5. USER OBLIGATIONS

You agree to:

  • Provide accurate account information
  • Maintain the confidentiality of your login credentials
  • Use the Service only for lawful business purposes
  • Not attempt to reverse engineer the Service
  • Ensure you have the right to connect and process data from any third-party services you authorize
  • Maintain appropriate security measures for your connected third-party service accounts

6. LIMITATION OF LIABILITY

  • Our total liability shall not exceed the amount paid by you in the previous 12 months
  • We're not liable for any indirect or consequential losses
  • Nothing in these Terms limits liability for fraud or death/personal injury

7. TERMINATION

  • Either party may terminate with 30 days written notice
  • We may terminate immediately if you breach these Terms
  • Upon termination, you can export your data within 30 days

8. INTELLECTUAL PROPERTY

  • We retain all rights to our Service and technology
  • You retain all rights to your data
  • You grant us a license to use your data to provide the Service

9. GOVERNING LAW

These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

10. CHANGES TO TERMS

We may modify these Terms at any time by posting updated Terms on our website. Your continued use of the Service constitutes acceptance of the modified Terms.

Contact Information

WITHLUCA LTD
Email: hello@withluca.ai